Last updated: September 2026
We ship to customers worldwide from our fulfilment centres. This page explains where we deliver, how long it takes, what it costs, and how to track your order.
Shipping rates
Shipping is free on all orders over $50. Orders below that threshold are charged a flat rate calculated at checkout based on your destination and the size of your parcel. Any import duties or customs fees charged by your country are separate and are your responsibility.
| Destination | Estimated delivery | Cost |
|---|---|---|
| United States | 3–6 business days | Free over $50 · $4.95 below |
| Canada | 5–9 business days | Free over $50 · $6.95 below |
| United Kingdom | 6–10 business days | Free over $50 · $6.95 below |
| European Union | 6–12 business days | Free over $50 · $7.95 below |
| Australia & New Zealand | 8–14 business days | Free over $50 · $8.95 below |
| Rest of world | 10–20 business days | Free over $50 · $9.95 below |
Delivery estimates are measured from dispatch, not from the moment you place your order. Orders placed on a weekend or public holiday begin processing on the next business day.
Processing time
Orders are processed within one business day. Orders placed before 2:00 PM UTC on a business day are usually dispatched the same day. During major sale periods and public holidays, processing can take an additional one to two business days — we will always tell you on the confirmation page if there is a known delay.
Tracking your order
Once your parcel leaves our warehouse you receive an email with a tracking number. Tracking information can take up to 48 hours to appear in the carrier’s system. If your tracking has not updated for more than seven business days, contact us and we will investigate with the carrier on your behalf.
Lost, delayed, and returned parcels
If a parcel is lost in transit, we will replace it or refund you in full — you do not need to chase the carrier yourself. If a parcel is returned to us because the address was incorrect or because delivery was refused, we will contact you to arrange redelivery, and a second shipping fee may apply. Please double-check your address at checkout; you can amend it within one hour of ordering by emailing us.
Questions
Our support team monitors every order. If you have any question about shipping — before or after you buy — email support@corevive.com and we will reply within one business day.